FAQ

Yes. One sure sign of stability for a contractor is their decision to carry general liability insurance. Such insurance is necessary and shows a commitment to protecting your property in case of damage caused by a contractor. Nassau and Suffolk counties strongly require that all contractors carry insurance.

Absolutely, as a small business owner I personally manage each and every project from start to completion. I’m a firm believer that being personally involved and building face to face relationships is extremely important.

Remodeling can be extremely dirty work. Extreme measures will be taken to secure the areas of your home under construction. We use drop cloths and install plastic dust barriers during the construction process.

I do have a change order process to accommodate changes needed after the project is under-way. Its not uncommon at all to have changes throughout a project.

Typically I do not accept credit card payments for remodeling projects.

A down payment is required when our construction agreement is signed. Our agreement also outlines the payment schedule for the duration of the project and will be discussed upon agreement.

Yes, I will provide a full detailed proposal covering all of the tasks to be completed. I advise all of my prospective clients to carefully read my proposal and ensure that everything they want or believe is being provided, is recorded in the agreement.

Unlike big companies, my operating costs are significantly low. I don’t ever hire any sales teams and never out-source any of my work. I’ll normally ask a series of questions regarding your proposed project, budgets and financing, as I have found that open discussion early in the relationship avoids potential frustrations later.

1: For handyman services, I normally quote most tasks over the phone.
2: On small or average sized projects, I will either provide a ‘sight on scene’ quote or an email containing a custom PDF proposal (within 2 days).
3: For larger projects, It is my goal to complete a custom PDF proposal that will be emailed to you within 1 week of the original site visit. However, this time frame may vary depending upon the complexity of your specific project. Most cases I will provide a response time at the initial site visit.

My estimation process is free of charge.

Absolutely. Almost all my work comes from customer referrals. I’ll be able to provide a list of references of past clients who have had similar work done at their homes.

No, I don’t hire any sales teams and never out-source any of my work. I personally manage each and every project from start to completion.

I provide a one-year warranty on labor. The manufactures warranty for all appliances or fixtures still apply and may extend beyond the one year warranty period provided by us. Their warranty may or may not include replacement labor charges.

Yes, I am fully licensed and insured to work in Nassau and Suffolk counties.

I generally operate within Nassau and Suffolk county.

Yes, it is a common practice to require a down payment in advance to secure your spot into my schedule. Compared to most contractors, my required deposits are actually very low. In some cases, additionally it may be necessary to purchase custom ordered materials in advance. It is also common to make scheduled payments through out the project.